Santee Cooper, the state utility of coastal South Carolina, has contracted with iFactor Consulting to provide an upgrade of their existing PowerOn OMS and the incorporation of several iFactor supporting software products. The project started this winter with the development and integration of iFactor Storm Center and iFactor’s call taking application for PowerOn. Storm Center [...]
Posted tagged ‘Storm Center’
Santee Cooper selects iFactor for PowerOn upgrade and implements iFactor’s Outage Communications Suite
August 18, 2011LG&E and KU go live with iFactor’s smartphone application
July 28, 2011LG&E and KU recently implemented the outage communications module of iFactor’s mobile device applications, a suite of reusable software modules that allow utilities to quickly deliver self service solutions to their customers. The free smartphone app is available on iPhone, Android, and Blackberry devices, and is available in the app store for each specific device. [...]
iFactor Informer Summer Edition
June 22, 2011Are you curious to know what iFactor has been up to over the last few months? Check out the summer edition of the Informer!
Announcing the availability of Storm Center 3
June 16, 2011We are really excited to announce the availability of Storm Center 3, the biggest product upgrade to date. SC3 is packed with changes to enhance the user experience and allow you to deliver more information to customers on a variety of devices. We started with an upgrade to Microsoft Bing Maps version 7, which offers [...]
iFactor wraps up the first annual iConnect
May 19, 2011iFactor’s first annual users conference, iConnect, was a huge success. The meeting took place at the beautiful Embassy Suites Paradise Village Resort in Scottsdale, AZ. The weather was perfect and the views from the grounds were magnificent. Over 17 iFactor customers were in attendance this year, with several clients attending virtually. The festivities began the [...]
Storm Center and the Ohio and Mississippi River Floods
May 16, 2011Storm Center is being put to work during the record-setting floods that continue in the mid-west as several iFactor customers, including Entergy and Louisville Gas & Electric, have service territories in the impacted areas. One of the great features of Storm Center is the ability for utilities to be open and transparent with near real-time customer information. [...]
iFactor interview at DistribuTECH!
February 18, 2011Did you miss us at DistribuTECH? Are you curious to learn more about the newest iFactor products? Would you love to see iFactor live? Watch Brad Sileo’s interview here!
The true story of a blue sky outage
February 16, 2011I recently experienced a power outage at my house. While this is certainly ironic for someone in my line of work, it was also a great chance to observe first-hand the realities of this critical utility transaction. I started out with my iPad, visiting the local utility’s web site. I was able to locate a [...]
The 2011 Informer begins!
February 15, 2011Our first 2011 edition of the iFactor Informer newsletter is now available here. This first quarter publication is full of exciting news, including information on the recent Distributech show; updates on Storm Center, Notifi, and StreetLightOutages.com; profiles for our newest employees; and plenty of other great reading!
