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Posted tagged ‘SMS’
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The Power of Mobile Engagement – A Free Webinar
July 12, 2011Categories: Events, Mobile, Outage Communications
Tags: EnergySuite, Mobile, SMS
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Using Text Messages for Outage Communications
October 6, 2009The use of text messaging to communicate with customers is a new technique, at least when compared to other channels utilities tranditionally use such as email, the website, voice, and postal mail. However, the rapid growth of text message use and big success in these programs in other consumer industries such as banking and travel have thrust this [...]
Categories: Notifi, Outage Communications, Text Messaging
Tags: 2-way, Notifi, SMS, Text Messages
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Text Message Transports for Utilities
October 4, 2009We are often asked about the different approaches utilities are using to begin use of the SMS text message channel. There are many different possibilities, and these include a wide array of costs and services. The two most common transport approaches being evaluated and used by content providers such as a utility transport messages using the SMPP protocol [...]
Categories: Mobile, Notifi, Text Messaging
Tags: Notifi, SMS, Text Messages
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Notifi version 2 in Production Use
July 30, 2009The first release of iFactor’s Notifi product version 2, which features support for interactive 2-way SMS text messaging workflows, was completed today. The solution is deployed at a large utility in the Southeast United States, just in time for the busy storm season. This initial deployment of Notifi offers access to outage communications keywords as [...]
Categories: Notifi, Outage Communications
Tags: Notifi, SMS, Text Messages
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