Are you curious to know what iFactor has been up to over the last few months? Check out the summer edition of the Informer!
Posted tagged ‘Notifi’
iFactor Informer Summer Edition
June 22, 2011iFactor wraps up the first annual iConnect
May 19, 2011iFactor’s first annual users conference, iConnect, was a huge success. The meeting took place at the beautiful Embassy Suites Paradise Village Resort in Scottsdale, AZ. The weather was perfect and the views from the grounds were magnificent. Over 17 iFactor customers were in attendance this year, with several clients attending virtually. The festivities began the [...]
iFactor interview at DistribuTECH!
February 18, 2011Did you miss us at DistribuTECH? Are you curious to learn more about the newest iFactor products? Would you love to see iFactor live? Watch Brad Sileo’s interview here!
The true story of a blue sky outage
February 16, 2011I recently experienced a power outage at my house. While this is certainly ironic for someone in my line of work, it was also a great chance to observe first-hand the realities of this critical utility transaction. I started out with my iPad, visiting the local utility’s web site. I was able to locate a [...]
The 2011 Informer begins!
February 15, 2011Our first 2011 edition of the iFactor Informer newsletter is now available here. This first quarter publication is full of exciting news, including information on the recent Distributech show; updates on Storm Center, Notifi, and StreetLightOutages.com; profiles for our newest employees; and plenty of other great reading!
Utilities drive online service adoption with website redesign
February 3, 2011In a recent blog post, Chartwell highlighted the importance of utilities maintaining user-friendly websites with frequent design updates. A website with a modern look and straightforward navigation is an excellent way to encourage customers to use online self-service tools. As the article points out, “While there is no guarantee a website redesign will increase traffic [...]
iFactor Consulting Presents the First Annual iConnect!
January 11, 2011iFactor is excited to announce our first annual customer event: iConnect! iConnect will provide our customers an opportunity to learn about the latest product features and development plans for our suite of utility communication software products. Attendees will also be able to provide feedback and discuss future product plans with the iFactor team, as well [...]
Contact Your Customers Before They Contact You
November 11, 2010Join Entergy and iFactor to learn more about proactive communications at this webinar… The nature of the utility-to-customer relationship is changing faster today than it has at any other time in recent history. A convergence of issues is driving this change, including: Complex energy challenges we face New customer expectations Rapid advances in online and mobile technologies [...]
iFactor’s Notifi Product in Action
September 3, 2010The Agricultural Irrigation Load Control Service Rider (ILC program) is being offered by a large southern utility to meet the Arkansas Public Service Commission’s new rules for Conservation and Energy Efficiency Programs. Under the ILC program, the utility interrupts electric service to irrigation pumps for three hours a day during peak load hours. This helps [...]
