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Using Text Messages for Outage Communications

October 6, 2009

The use of text messaging to communicate with customers is a new technique, at least when compared to other channels utilities tranditionally use such as email, the website, voice, and postal mail. However, the rapid growth of text message use and big success in these programs in other consumer industries such as banking and travel have thrust this [...]

Categories: Notifi, Outage Communications, Text Messaging
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