Notifi’s Success at Entergy
The popularity of Entergy’s My Account Anywhere service has been growing steadily since its introduction in 2009. Customer registration and text messaging continues to increase regularly, demonstrated in the graph below. My Account Anywhere, powered by iFactor’s Notifi product, allows Entergy to communicate with their customers through two-way SMS text messaging. Customers can subscribe to proactive outage alerts and also report outages via text message.
