iFactor Consulting's Blog

The popularity of Entergy’s  My Account Anywhere service has been growing steadily since its introduction in 2009.  Customer registration and text messaging continues to increase regularly, demonstrated in the graph below.  My Account Anywhere, powered by iFactor’s Notifi product, allows Entergy to communicate with their customers through two-way SMS text messaging.  Customers can subscribe to proactive outage alerts and also report outages via text message.

This entry was posted on June 17, 2010 at 11:46 am and is filed under Notifi, Outage Communications, Text Messaging. You can subscribe via RSS 2.0 feed to this post's comments. You can comment below, or link to this permanent URL from your own site.