We just wrapped up our first annual beard competition! The contest, better known as iFEAR (ifactor Facial hair Extravaganza And Regatta), took place at our 2009 holiday party. Participants were required to submit a picture of their clean-shaven face on August 19th, and the pictures were uploaded to our internal website for inspection by all [...]
Archive for October 2009
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iFactor’s First Annual Beard Competition
October 28, 2009Using Text Messages for Outage Communications
October 6, 2009The use of text messaging to communicate with customers is a new technique, at least when compared to other channels utilities tranditionally use such as email, the website, voice, and postal mail. However, the rapid growth of text message use and big success in these programs in other consumer industries such as banking and travel have thrust this [...]
Categories: Notifi, Outage Communications, Text Messaging
Tags: 2-way, Notifi, SMS, Text Messages
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Text Message Transports for Utilities
October 4, 2009We are often asked about the different approaches utilities are using to begin use of the SMS text message channel. There are many different possibilities, and these include a wide array of costs and services. The two most common transport approaches being evaluated and used by content providers such as a utility transport messages using the SMPP protocol [...]
Categories: Mobile, Notifi, Text Messaging
Tags: Notifi, SMS, Text Messages
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